When it comes to your work and your career, it pays to have a tough exterior so you can endure mistakes without letting the potential mental and outward ramifications get to you and decrease the quality of your work overall. But there are times when it pays to be sensitive about your job. For example, you are unquestionably better off when you are sensitive to the criticisms that others levy against you in the hopes of improving your work. It is important to not be too sensitive, though, and let that result in your criticism consuming your headspace as you work. The video below is an excellent resource for accepting constructive criticism and applying it.